FAQs

What types of products do you offer?

Trendy Women's Store specializes in a curated selection of stylish and unique apparel and gifts. Our offerings include playful mugs designed for milestone birthdays and comfortable, relaxed-fit t-shirts that celebrate the cowgirl spirit. Each product is crafted with a focus on quality and individuality.

How can I ensure the right fit when ordering clothing?

To ensure the right fit, we recommend consulting our size chart available on each product page. It provides detailed measurements to help you select the appropriate size. If you have further questions regarding sizing, please feel free to contact our support team.

What is your return policy?

Our return policy allows for returns within 7 days of purchase. To be eligible for a return, items must be unused, in their original condition, and in the original packaging. Please note that certain items, such as perishable goods and intimate or sanitary products, are non-returnable.

How long does shipping take?

Shipping times vary by region. In the United States, estimated delivery is between 7 to 25 business days. For Europe, it is 9 to 27 business days, and for Oceania and South-East Asia, it ranges from 15 to 27 business days. All orders are processed within 24 hours after placement, with an additional processing time of 2 to 6 days.

What should I do if my order does not arrive?

If your order has not arrived within 14 weeks, you qualify for a full refund or immediate reshipment. Please contact our support team to initiate this process. We recommend checking your tracking information, which is sent via email after processing.

Can I exchange an item?

Exchanges are only permitted for items that are defective or damaged. If you need to exchange an item for the same product, please contact us via email to initiate the exchange process.

Are there any items that cannot be returned?

Yes, certain items are non-returnable, including gift cards, downloadable software products, and some health and personal care items. Additionally, sale items are final sale and not eligible for return or refunds.

How do I contact customer support?

You can reach our customer support team via email at jscoastal@embarqmail.com. We are here to assist you with any inquiries or concerns you may have regarding your order or our products.